Sysprep fails in customed installed Windows 8 with Error " A fatal error occurred while trying to sysprep the machine " (Network Steve Forum)

Sysprep fails in customed installed Windows 8 with Error " A fatal error occurred while trying to sysprep the machine "

Hi There,

I have a Lenovo x240 and i have installed a fresh copy of W8 on it (without any key since we install license keys individually). What i basically do is to download and run Lenovo System Update which downloads and installs chipset drivers automatically. Once this is completed i run sysprep with command: sysprep /generalize /oobe /shutdown (we do not use any answer file) and proceed to capture the image afterwards. This has been working fine with laptops/computers running Windows7. It is not the case with Windows 8 though.

I have check the setuperr file for errors and states that is failing to secure drivers (intel\openCl). Error is below:

Any suggestions on how to resolve this issue are greatly appreciate it.

ERROR IS:

2014-01-10 09:44:42, Error      [0x0f00a4] SYSPRP WinMain: Unable to parse command-line arguments to sysprep; GLE = 0x0
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clang_compiler64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnh8_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfnl9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\cpu_device64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\intelocl64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\OclCpuBackend64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\task_executor64.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbb.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\tbb\tbbmalloc.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_e9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_h8.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\__ocl_svml_l9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clang_compiler32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfnn8_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.o. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfns9_img_cbk.rtl. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\cpu_device32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\intelocl32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\OclCpuBackend32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\task_executor32.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbbmalloc.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_g9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_n8.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\__ocl_svml_s9.dll. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\llvm_release_license.txt. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\readme.txt. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files (x86)\Common Files\Intel\OpenCL\version.ini. Err = 0x3
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\drivers\intelaud.sys. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\System32\drivers\iwdbus.sys. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\igfxsrvc.exe. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\igfxtray.exe. Err = 0x2
2014-01-10 09:47:18, Error                 SYSPRP SPPNP: Failed to secure driver file C:\Windows\system32\RTSnMg64.cpl. Err = 0x2
2014-01-10 09:52:20, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 0x1f
2014-01-10 09:52:20, Error                 SYSPRP WinMain:Hit failure while processing sysprep re-specialize internal providers; hr = 0x8007001f
2014-01-10 10:26:15, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 0x1f
2014-01-10 10:26:15, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f
2014-01-10 10:30:06, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysPrepDtcCleanup' from C:\Windows\system32\msdtcprx.dll; dwRet = 0x80100101[gle=0x000000b7]
2014-01-10 10:30:06, Error                 SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x80100101[gle=0x000000b7]
2014-01-10 10:30:06, Error                 SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x80100101[gle=0x000000b7]
2014-01-10 10:30:06, Error                 SYSPRP SysprepSession::Execute: Error in executing actions from C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml; dwRet = 0x80100101
2014-01-10 10:30:06, Error                 SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x80100101
2014-01-10 10:30:06, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x80100101
2014-01-10 10:30:06, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101

Edited by Christian Bautista Friday, January 10, 2014 4:45 PM

January 10th, 2014 7:43pm

Have you run the sysprep command many times on the same machine?

Hopefully, this thread will help you.

http://social.technet.microsoft.com/Forums/windows/en-US/425bd101-8a87-488c-b2e2-9f2f8113a0d9/sysprep-fatal-error-occurred-while-trying-to-sysprep-the-machine?forum=w7itproinstall

Free Windows Admin Tool Kit Click here and download it now

January 10th, 2014 8:41pm

Hi,

It could be driver conflict. Please make sure you install the driver update in Audit mode.

Have you installed the driver applied to Windows 8? Would you please try to remove this driver and try to sysprep again?

We can also try to integrate the driver after finishing the image capture by using DISM or deployment tools.

January 13th, 2014 11:40am

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